Paperless Billing

 

Ralawise paperless billing has been made possible by advances in communications and technologies. We constantly strive to drive our business forward, streamlining our operations and processes to help you manage your account more quickly and easily.

The following RalAlerts options are designed with you, the customer, in mind: enabling you to organise and manage your account in a quick and efficient manner.

 

E-Billing

Electronic billing provides the option to join our E-billing system for all invoices, credits and statements.

Benefits include:

• Efficient data receipt;
• Paperwork not 'lost in the post';
• Increased efficiency in resolving invoice queries;
• Paperless and more environmentally friendly.

 

Order Acknowledgments

Once your order has been keyed and processed, you will be sent an order acknowledgement via email, to inform you your order has been sent to the warehouse for picking.

 

Back Order Reports

On the rare occasions that Ralawise do not hold sufficient stock levels, we can notify you regularly (at your convenience) to what products you have on back order.

 

Date Change Availability Reports

Allowing you to keep up to date with our supplier chain, once we have been notified of a change on availability of a product that is currently on back order, we can email this information to you to minimise the effects of any inconvenience caused.

 

3rd Party Shipment

We are now able to provide third party shipping documentation that can display your company name, either as plain text or logo, on the despatch note. With no mention of Ralawise, this provides the perfect solution for your company to despatch directly from Ralawise.

 

Promotions & Marketing

Ralawise run a number of not-to-be-missed promotions throughout the year, and we like to advise customers as soon as possible, so you can take advantage of some great deals.